Our track record
Verafin's reputation for "caring about our customers" has been applauded by financial institutions of all shapes and sizes.
We repeatedly hear our clients comment how much they value our deep level of customer intimacy.
So now that we've told you a little bit about ourselves, we thought you might like to hear what some of our customers have to say about us.
The testimonials that follow showcase in their own words how a few have scored our performance.
"We love working with our Verafin implementation team...
"Julie D, CA
Jay O, CO
"Using artificial intelligence in a comprehensive BSA automation solution was the major reason we bought Verafin; but the stellar service and support along with the true vendor / customer partnership model we have maintained is what has sold us on this solution.
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Larry D, FL
"The Verafin product is by far the most user-friendly of five AML solutions we looked at and the service during implementation has been outstanding. Everyone on Verafin's staff has been very responsive. Our VP of IT even commented that this is the most smoothly run project his department has been a part of.
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Dianna R, CA
"Verafin is an innovative, flexible and responsive company that enjoys hearing about how they can help our financial institution. Interaction with the team of professionals has always been pleasant. They are well versed in the regulations surrounding their product and they get excited about passing on what great things Verafin can do for our institution. They are 'out of the box' thinkers and I enjoy working with them.
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Jackeline C, TX
"One of the best things about Verafin is their support team. Every single time we've had a question we receive a response within minutes. In our type of business service is our top priority and Verafin's support team always steps it up a notch.
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Charlotte N, TX
"We spent many hours looking for a partner to help us achieve our goals and better manage our BSA/AML program. We interviewed several well-known vendors and became very interested in Verafin's solution once we saw the demo. The workflow was easy to understand and our BSA compliance staff liked what they saw from the user perspective. The support from the implementation team has been better than we expected and the attention we received from the team made us feel like we were their only concern. The Verafin staff cares about the success of their customers.
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Sachiko M, CA
"I am so totally happy with the communications from the Verafin staff. They all respond quickly and answer any questions I have in a timely manner. I am also very happy with how the BSA/AML parameters will work for our financial institution.
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Trisha H, GA
"The employees at Verafin are great to work with. They are always willing to help and do whatever it takes to get any issues you have solved. The software allows us the capability to monitor customers' accounts more closely plus has the capability to risk rate each customer. That's an item on high demand with the examiners. It also will eliminate the daily reports we worked manually. I feel Verafin was a great choice for us.
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Kathleen S, CA
"We first chose Verafin because they were offering one complete package. The sales staff were friendly, knowledgeable, and listened to our needs. Since going live the support staff has been there for us; they are well trained and can answer questions about their product.
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Nicole B, VA
"Verafin has really enhanced our BSA/AML Program by allowing us to take control of the entire process. We have been able to save time, streamline our procedures, and gain peace of mind since purchasing this product.
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Cathy M, MD
"I am very happy to be working with Verafin for our BSA/AML monitoring. We were able to get up and running quickly and have developed a better understanding of the higher risk transactions being performed at our financial institution.
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Julie D, CA
"We love working with our Verafin implementation team. They are fast to respond and provide great service.
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Karen G, MD
"I find the Verafin software to be user friendly. The workflow screens are the same for all areas. This makes using the software very easy. The quick response that I receive from the support team makes me feel like I'm your only client. Great customer service.
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Tan A, NY
"Verafin really makes a difference with my time management. I also love the web based case management system.
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Phyllis B, IN
"Verafin staff have an understanding of the whole objective and end goal which leaves them open to recommendations for enhancements and accommodation in fulfilling requests. I think overall, with Verafin I know we have options versus just what the company is willing to provide. I totally enjoy working with Verafin.
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Shelly H, TX
"The support side has been excellent. As the project manager, I felt the installation team was knowledgeable and helpful. The project remained on schedule and the training on each component was well-done. We have implemented all the different tools within Verafin.
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